Overview
Customers are often unaware of the best way to conduct testing and may require support and coaching to reach a state of test-readiness and proceed to purchase a testing service from TEF.
Service S00248 is designed to help customers understand and navigate the various steps involved in testing. The service offers clear and straightforward guidance to ensure customers are fully prepared for testing. By collaborating with RISE experts, customers can be confident that they are receiving the appropriate advice to achieve their goals.
The aim of the service is to make the testing process more accessible and understandable, allowing customers to focus on their core activities.
More about the service
The goal of the service is to transform the testing process into a set of manageable steps that are easy to understand and follow, thus allowing customers to concentrate on their core activities.
• The service can be executed remotely or on-site, depending on the customer’s preference and the nature of the testing.
• There are no strict requirements for the customer’s location. RISE experts can provide support and guidance remotely through virtual meetings and other online tools.
• The service includes multiple iterations of testing and feedback loops to ensure thoroughness and accuracy.
Customer Requirements:
• Initial Information: Customers need to provide relevant information about their project, including objectives, current state, and specific testing needs.
• Access: Depending on the nature of the testing, customers may need to grant access to certain systems or environments to facilitate the testing process.
Deliverables:
• Documentation: Customers will receive detailed documentation outlining the testing process, steps taken, and results.
• Reports: A comprehensive report will be provided, summarising the findings, insights, and recommendations for improvement.
Delivery Period: The service is available throughout the year, ensuring access support when required.Duration: The service execution can span several weeks, depending on the complexity of the tests.
The assessment journey starts with a joint meeting where the customer discusses different alternatives with a technical team from agrifoodTEF, supplemented with domain experts from RISE or Asta Zero and members from the customer support team.
A roadmap for the service is established and the service can commence.